Posted on 6 March 2017
Content & Social Media Writer at MADE.COMWho we are
At MADE.COM we believe that everyone should have access to great design. So we’ve taken a unique approach to making and selling furniture - no middlemen, no agents or importers and no high street stores. Instead we work directly with designers and manufacturers so we can offer high-end furniture at up to 70% off the high street prices.
It’s not an easy task – and it takes a creative and dedicated team to make it happen. Everyone has an important part to play in our brand team. We combine our individual passions and skills to create innovative work that’s as exciting and unconventional as the business itself. It’s a place where all ideas are listened to, where brainstorming means job titles get left at the door and where a self-starter can really make their mark.
What you’ll be doing
We’re looking for a dynamic social media writer with a flair for interpreting MADE’s tone of voice across social channels. You’ll work with our Studio team to create a visual treat for our customer base across Instagram and Pinterest, originate scroll-stopping video ideas for all platforms and work with the wider team to execute them. You’ll enjoy connecting with customers over our platforms and pitch into the conversation when appropriate.
Our soon-to-be-launched inspiration section is wide open for feature ideas and we’re looking with someone who’s up for pitching must-read stories for our audience of design lovers, and writing them to MADE tone of voice. You must be a self-starter who prioritises getting the work done. Liaising with the paid social, SEO and Studio teams is all part of this diverse, creative role.
Experience using a CMS and a working understanding of SEO is important. You’ll be a daily social media user and instinctively understand which platforms fit into MADE’s repertoire and how. Experience of writing, either in a copy team or on a features desk is preferable, but we will also consider someone who is an active writer on their own blog.
Social Media & Content
Contribute to organic social media and account strategy across UK and Mainland Europe (ME)
Work with the Editor and content managers using content calendars to ensure social media aligns with wider content strategy in UK and ME
Working with international teams to develop social campaigns that can work across all regions
Use analytic tools to inform social media strategies building on success and learnings
Oversee social media monitoring, assigning interactions to the appropriate team members in customer service
Ensure UK hits social media KPI targets
Ensure all content is on brand and to tone of voice
Analysing performance across the social media platforms
Keeping up-to-date with the latest global Social Media developments
What you need
Experience writing features or blogs for a brand or publisher
Understanding and ability in interpreting tone of voice across different platforms
Used to working on a CMS either for retail or content or both
Professional experience managing social media accounts
Extensive knowledge of social media and SEO
Creative mindset - someone excited about content and how it can be executed.
Experience in running and coming up with ideas for social media campaigns
Exceptional attention to detail and ability to maintain focus under pressure
An interest in design and furniture
The ability to manage your own workload and take initiative in a fast-paced environment
Great stakeholder management
Ability to show experience in writing. Please send two examples of your writing with your CV and cover letter - these can be online copy, print copy, catalogue copy, blog entry or longer article. Ideally on a topic relevant to MADE.COM.
What we offer
A fast-paced, creative and fun office environment
Generous employee benefits package including private healthcare, life insurance, pension scheme, generous leave entitlement, fantastic employee discount on Made.com products and cycle to work scheme to name a few
Great opportunities to make the role your own and get involved with exciting projects
Hot and cold drinks and snacks provided in the office – including fruit for the healthy people as well as toast and company favourites Marmite and Nutella
Regular work drinks and events