Cyclehoop

Community Manager (Photography, Events, SM)

Job Added: 27 February 2020
Applications Close: 30 March 2020
Level: Mid-Weight, Junior
Contract: Full Time
Based: London
Salary: £22,000 to £28,000
Website: cyclehoop.com
Twitter: @cyclehoop

Who is Cyclehoop?

Cyclehoop creates innovative cycle parking and infrastructure for everyone. We design, install, rent and maintain our award winning range of products, from cycle shelters and hubs to accessories, racks and stands. Our team cares about sustainable transport and is dedicated to making our cities healthier and happier places to live.


Where we need your help

We are looking for an enthusiastic and dedicated Community Manager to create engaging, top-quality and effective communications. Our ideal candidate will love cycling and be sustainably minded. These interests will propel you to develop our photography, events and social media strategy under the guidance of Cyclehoop’s Marketing Manager and alongside our Community Coordinator. Then you’ll happily work autonomously to deliver campaigns and report against goals.

You’ll have a way with words and people, be an expert on social media platforms, familiar with Adobe Creative Suite and savvy with MailChimp. Wielding a camera will come as second nature to you and you’ll have all the basic video editing skills. We are expecting you to have 1-3 years’ experience in photography, events and social media, as well as some experience in brand and internal culture development. Ultimately, you should be able to help shape the face and voice of our brand and manage all internal and external community communications.


Community Manager responsibilities

  • Set, plan and deliver our product and brand photography strategy
  • Organise, manage and strategise events to boost sales and brand love
  • Liaise with Sales, Product, Projects and Rentals teams
  • Set, plan and implement social media and communication strategies and campaigns
  • Provide engaging content for all social media and professional accounts
  • Respond to customers in an empathetic and timely manner
  • Monitor, track and report on online feedback and reviews
  • Promote a fun, inclusive and energetic internal culture
  • Build positive relationships with colleagues, clients, and industry professionals
  • Stay up-to-date with digital technology trends


Community Manager requirements

  • Proven 1-3 years’ work experience in a similar role
  • Experience planning and leading creative initiatives
  • Ability to identify and track relevant KPIs
  • Excellent Adobe Creative Suite skills
  • Excellent verbal and written communication skills
  • Excellent interpersonal and presentation skills
  • Hands on experience with social media management
  • Ability to interpret website traffic and knowledge of online marketing
  • Attention to detail, critical-thinker and problem-solver


Perks of the role

  • Casual and friendly work environment
  • Healthy work-life balance
  • Creative, open office space
  • Cycle industry benefits and Ping Pong table
  • Quarterly social events
  • Perkbox and bonus scheme
  • Start date asap

How to apply

Send a concise cover letter, CV and portfolio addressed to Vivienne via [email protected].


Your portfolio could cover
  • Photography
  • Social media
  • Events
  • Brand