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Osaka Labs

Accounts and Project Manager

Job Added: 14 August 2020
Applications Close: 28 September 2020
Level: Mid-Weight
Contract: Full Time
Based: London
Salary: £24,000 to £30,000
Website: osakalabs.com

About Us

Beyond the binary of advertising. A content activation studio that elevates social storytelling by blending strategy and creative. Osaka Labs pushes brands to get in front of people on social platforms, exceeding the ordinary across paid media to make digital distribution an artform. Backed by data, led by Brave Curious Minds.


About You

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. The ideal candidate will be a detailed person who loves creativity and advertising.


Responsibilities

  • Work cross-functionally within the company to communicate with all stakeholders in customers' success
  • Help plan campaigns to ensure the client's opinions and objectives are captured
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Speak to our customers to identify opportunities for growth within our space
  • Manage all reporting about the health of customers' accounts and develop actionable insights


Qualifications

  • A great attitude and loves new challenges
  • Previous account management experience
  • Articulate and well accustomed to a client-facing role
  • Willingness to learn and grow
  • Familiar with CRM software like Hubspot
  • Some understanding of WordPress (or a willingness to learn)

How to apply

Please send over a CV and a little about you to help us understand why you'd like to work at Osaka Labs.

Email: [email protected]