Speak Media

Senior Account Manager

Based: London
Level: Senior
Salary: Undisclosed
Contract: Full Time
Applications Close: 07 September 2018
Website: speakmedia.co.uk
Twitter: @SpeakMedia_
Job Listing Added: 24 July 2018

Speak Media is a boutique creative agency that consistently punches above its weight, producing award-winning content and campaigns for global brands. Following the launch of Content Works, our dedicated brand newsroom, we’re expanding and more ambitious than ever.

Now we’re looking for a Senior Account manager who can play a leading role in our next chapter and who will thrive in our fast-paced, energetic studio off Brick Lane, east London.

Why you?

- You’re ambitious.
- You’re a collaborative leader.
- You want to join a company you can take a role in shaping.
- You’re passionate about marketing communications and have opinions and taste.
- You have a wish-list of dream accounts and ideas about how to win them.
- You know exactly the kind of training you want to do next and how you want to develop in your career.
- You have a network of creatives and marketers that you’re ready to put to work.

Why us?

- We have an enviable track record – and highly ambitious plans to grow our business and develop our team in the next three years.
- We’re a small, collaborative team and we all really love our work and our clients.
- We work with a varied portfolio of famous brands, from Lacoste to Barclays, so we’re never short of exciting projects and new challenges.
- Our studio is based in a nice spot – just off Brick Lane, with Spitalfields and Shoreditch High Street nearby.
- We’re an eclectic group with a range of professional backgrounds and we know that makes us a better, more creative team.
- Working with us comes with a range of benefits, from regular social activities – like Friday beers – to gym membership, a subsidised private healthcare plan, and personalised development plans.
- We’ve got parents in the team and can offer flexible and remote working options to make family life work.

Reporting to the Client Services Director, you will be:

- Leading our most important client projects, from briefing to delivery across all channels including digital, social, video and print.
- Devising and executing strategies to strengthen our relationships with our existing clients.
- Pivotal in our acquisition of new clients, whether you’re building awareness of our brand amongst marketers or delivering pitches.
- Shaping Speak’s longer-term strategy based on the market knowledge and insights you acquire in your role.
- Building and managing the client services and creative teams that support you.
- Reporting on all aspects of client activity (including team performance, pipeline, work in progress and opportunities) at monthly management meetings.
- Ensuring that our best practice processes are followed and always looking to improve on them.
- Leading by example, setting the standard for the quality of work Speak creates.

Your skills & experience:

The basics…
- At least 3 years’ experience managing and growing client accounts.
- Experience managing and delivering projects for brands.
- Experience managing others, especially a creative team.
- Self-motivation, organisation and confidence managing workloads and deadlines.
- Exceptional communication skills, on the phone, on email or presenting to larger audiences.
- Excellent understanding of content trends and best practice including SEO, social and content marketing.
- Good understanding of the budgeting process and the levers that will improve margins.
- Microsoft Word, Excel and Powerpoint (or similar) - intermediate to advanced.

A bonus…
- Experience using Google Analytics.
- Understanding of publishing processes and tools, including editorial workflow management.
- Knowledge and experience in digital marketing, social media marketing, content strategy, CRM/email marketing and/or video production.

Our Senior Account Manager will receive a competitive package and be given the autonomy and support they need to make a mark on the company.

How to Apply

If you want to join us at Speak as our Senior Account Manager, please send your CV and a covering letter to: [email protected]