The Conran Shop

Senior Content & Copy Writer

Based: London
Level: Senior, Mid-Weight
Salary: Undisclosed
Contract: Full Time
Applications Close: 22 October 2018
Website: conranshop.com
Twitter: @TheConranShop
Job Listing Added: 10 October 2018

The Senior Content & Copy Writer is the point of contact for all copywriting and proofreading requirements across the business. This extremely varied role involves writing creative content for The Conran Shop’s communication channels, including the e-commerce site and blog, customer emails and marketing initiatives as well as in-store signage and product descriptions, ensuring grammatical accuracy and a consistently on-brand tone of voice for a wide range of audiences.


The Senior Content & Copy Writer is also responsible for the support, training and development of the Junior/Freelance Copywriters in accordance to brand and best practice guidelines.


A creative and conscientious role in equal measure, the Senior Content & Copy Writer is responsible for writing, proofreading and sub-editing copy to extremely tight deadlines with a keen eye for detail, ensuring all content is engaging, relevant and correct.


Main duties:
• To deliver all creative and conceptual written brand messaging, ensuring The Conran Shop’s tone of voice is effectively defined, communicated and maintained both in-store and online.
• To work closely with the Marketing, Creative and E-commerce teams in translating seasonal concepts, email briefs and special projects into stories in line with business objectives
• To work with the Creative Director in developing seasonal copy; brainstorming and presenting ideas/copy options to set the tone of voice for each campaign
• To ensure that all copy on conranshop.com and its landing pages reflects the brand values, product positioning and customer mindset and revising existing copy if necessary
• To fact-check all copy for accuracy, proofread all copy, cut and write copy to fit, as required
• To attend seasonal range briefings to gain understanding of product across the business in order to ensure the copy is accurate and on brand; liaise with the Buyers to create special content, care guides and in-store POS for hero products
• To draft/edit press communications for the Press Officer
• To keep abreast of the competition and look for innovative ways to sell the value of The Conran Shop products and build relationships with customers
• To proofread and edit product copy daily in time for uploads, and send finalised copy to France for translation
• To monitor The Conran Shop’s social media platforms daily, adapting copy, curating posts and responding to any customer queries as necessary


Skills and Values:
• Strong understanding of the brand and its values
• Strong execution of the brand’s Tone of Voice
• Experience working with a creative director
• Ability to write to a tight brief/word count/deadline
• Ability to sub-edit copy to a high standard
• Ability to spot and correct copy errors
• Ability to respond efficiently and adapt quickly to all ad-hoc requests
• Demonstrate excellent attention to detail
• Good time-management skills
• Ability to cope well under pressure
• Take responsibility for own workload

How to Apply

Please email your CV and a cover letter to [email protected] to apply.