Seen Displays

Senior Project Manager

Based: London
Level: Senior
Salary: Undisclosed
Contract: Fixed-term
Applications Close: 17 November 2018
Twitter: @SeenDisplays
Job Listing Added: 19 October 2018

Industry leading innovators and educators. Inspiring (global) brands to think differently through a differentiated human centric approach, to drive greater impact and stronger commercial value.

At Seen Displays we are as passionate about being an intelligent creative partner to our clients as we are to our team members. We are a dedicated team that feels:

• Inspired – a creative environment and cultural stimulus
• Empowered – you have the opportunity to shape the way the agency grows
• Challenged – we’ll push you to deliver against your potential
• Encouraged – we’ll support your development and growth

Project management

• Ensures standard agency policies and procedures are kept throughout the account.
• Managing workflow of projects through the team accounts including missing POs and live jobs.
• Managing the accounts of multiple clients, working on up to 5 – 10 projects simultaneously, all at varying stages of design, production or installation.
• Good creative understanding and strong knowledge of production techniques and materials.
• Building and maintaining a positive relationship with clients and ensuring they receive the best possible service and that positive feedback is consistently received.
• Managing the client’s expectations of sign-off dates and achievability with an understanding of the client’s commercial objectives.
• Working with and managing the design and production teams, external suppliers, contractors and freelancers to ensure that deadlines are achieved and the client brief is met.

Project accounting

• Full visibility over the team’s annual calender of works and resource for full scope – flagging to PD where appropriate.
• Effectively communicates relevant account information to superiors.
• Being the main point of contact for all account briefings attending F2F briefings and delegating where appropriate.
• Oversees team’s financial accountability including project estimating’s, budgets, reconciles and invoicing.
• Helps to create pipeline forecast and broad financial picture for relevant accounts.
• Manage and maintain accounts for pillar clients.
• Inputs into New business plans for accounts and Account development alongside PD & MD.

Team Development & Communication

• Passion and talent for leading and mentoring a team including Project Managers, Junior PMs and Project Coordinators. Including individual carrer development for line reports.
• Coordinate Internal training and learning presentations.
• Proactive support on team recruitment alongside PD
• Ensure internal processes reflect agency culture and values and are appropriately executed by all project managers.

Key Skills

• Demonstrating excellent communication skills when liaising with suppliers and internally; ability to communicate clearly and concisely in person, over the phone and via email, demonstrating diplomacy and good negotiation skills.
• Exeprience in line managing and mentoring a team
• Ability to work in a fast paced environment, and to demonstrate an organised, efficient and proactive approach to all tasks
• Highly numerate; motivated by financial results and client satisfaction leading to repeat business
• Strategic approach to client retention including forecasting and account planning
• Energetic, self-motivated, consistently proactive and showing initiative; able to manage their own time well
• Mac literate in Microsoft Word, Excel, Outlook
• Good creative understanding and strong knowledge of production techniques and materials
• Attention to detail and ability to conduct thorough quality checks
• A consistently calm and patient approach, able to remain organised and positive when dealing with multiple requests.

This is an office-based role that will require you to spend time in meetings and briefings, as well as staying in close contact with clients. It can be demanding, so real motivation is required to thrive. Working hours will be standard office times; however deadlines may stretch this further.

How to Apply

Please send your CV and Cover Letter to [email protected]