Street & Co

Digital Account Manager

Based: London
Level: Mid-Weight
Salary: Undisclosed
Contract: Full Time
Applications Close: 17 November 2018
Job Listing Added: 19 October 2018

Street & Co ( is a PR agency representing food and lifestyle clients based at Somerset House. We are a very friendly, hard-working and enthusiastic team looking to do the best for every client at all times. The pace is very fast and it is a demanding office basedrole. No two days are the same.

We are looking for a Digital Account Manager for an exciting and dynamic role on our team to own social media and digital channels for food and drink, destination and tourism and lifestyle brands.

You’ll be creative and ambitious; a lifestyle savvy all-rounder, with a broad interest in food, drink, art, culture, London and design.

Key Responsibilities for Digital Account Manager

Content creation for channels such as Instagram, Twitter & Facebook for small and large accounts, sometimes in excess of 10,000 followers
Management of channels including posting content, monitoring content, replying to users and community management(incoutside of hours e.g. accounts need checking at the weekend)
Email communications including content curation and the formatting of monthly newsletters
Blogging and website content writing
Management of website including uploading posts, maintenance and regular SEO review
Reporting and KPI management
Organisation of partners such as photographers, videographers and other agencies including brief writing
Regular client meetings and weekly catch up calls
Attendance of relevant events
Content creation
Posting to channels
Monitoring channels & conversations with users
Email comms
Weekly all agency call
Content planning/creation
Editorial series template creation
Outreach to other agencies/influencers/partners
Monitoring of stats (weekly)
Organisation of shoots/briefs for partner work
Monthly meetings
Attendance of events/meetings
Blog writing
Essential Skills and Competencies of the Digital Account Manager

Minimum three years’ experience, within the Digital Account Manager arenaof proven experience managing social media for lifestyle, travel, tourism or food & drink brands
Tenacious and energetic with a passionate approach to Digitalpassion for staying up to date with the latest social media landscape changes
Ability to manage multiple projects and stakeholders, and competing priorities
Well-developed oral and written communication skills
Highly social-media competent with clear eye for visually led storiesand strong ability to proofread and cross-check own work
Interest in food, drink & promoting London
Ability to develop great relationships with clients
This role at Street&Cowill best suit somebody who loves digital, food, drink & London. It’s an exciting time to join… we’ve just taken on some lovely new clients and are shaping and growing the team accordingly.


Workload management

The candidate will also be required to demonstrate workload management by undertaking the following activities.

Time management - Planning, organising and prioritising your workload to ensure deadlines and objectives for work activities are met
Diary management – Ensuring email/online diaries are kept up to date
Meetings – Arranging internal and external meetings, ensuring rooms are suitable and attendees needs are catered for
Career development - Taking responsibility for personal learning and professional development
Working with people

The candidate will also be required to demonstrate the following in their ability to work with people.

Professional relationships – Developing professional relationships with colleagues and stakeholders, effective listening and verbal/written communication
Communicating with supervisors/mentors - Ensuring they are aware of work in progress and are briefed when any problems arise
Team building - Working with teams to achieve goals and promote a motivated work environment
Networking - Building a professional network of other PR/Digital professionals whilst maintaining a professional image
Quality standards

Follow company and training provider procedures at all times
Produce high quality work with attention to detail
Maintain a positive company and personal image
You may be required to work flexible hours to meet the needs of clients
Skills and experience

Excellent copywriting skills
Strong proofreading experience
Effective communicator
Highly skilled in social media and able to adapt to changes
Passionate about communicating with consumers through a brand’s voice
Excellent written and verbal communication skills
Effective communicator at all levels
Highly skilled in Digital Account Management
Skilled in Microsoft Office packages and experienced in social media
A big smile and positive attitude
Tenacious, with buckets of common sense
Organised and able to manage own time
Flexible and willing to learn
Strong attention to detail
Motivated and committed
A ‘self-starter’ – someone who will use their initiative, be energetic and make the most of the opportunity
Don’t be afraid to ask questions, we’re all learning.

How to Apply

Please send a summary of experience & CV to [email protected]