Don't Panic LDN

Senior Account Director

Based: London
Level: Senior
Salary: Undisclosed
Contract: Full Time
Applications Close: 20 January 2019
Twitter: @dontpanicLDN
Job Listing Added: 21 December 2018

Want to work for one of the most exciting agencies around?
Want to lead a team delivering multi channel campaigns that provoke
genuine engagement?

Want to help us build lasting relationships with clients like Childline,
Google,, Red Bull, RSPCA and Netflix?

If this sounds like the sort of thing you want to be doing during the majority
of your waking hours get in touch with us and let us know your availability,
experience and salary expectations.

An exciting opportunity for a Senior Account Director has opened up at our
multi award-winning agency.

Read the detail below first though:

We’re looking for someone to join our growing client service team of
seven. Reporting to the Client Services Director your primary function will
be to lead the team in all aspects of account management and project
delivery; and also be the representative of the agency at a senior level on
a number of key accounts.

The right person will:

 Work with the CSD to define the scope of campaigns, ensuring
detailed plans encompassing project stages, delivery dates, budget
and resource requirements are created and accurate statements of
work produced
 Lead pitch processes and client presentations from a client service
perspective working with the strategy and creative teams
 Manage the team members on a day-to-day basis to ensure
expectations are set and understood, deliverables are achieved and
great client relationships are built
 Provide effective direction to the CS team to ensure that we are
delivering to agreed strategic objectives, on time and on budget; and
any potential issues are identified, communicated and escalated
 Oversee resource scheduling, budgeting and management
information systems and processes are accurately maintained
 Be the line manager for a number of team members and also,
together with the CSD manage the general HR, performance
assessment and development process for the wider CS team.
 Receive a competitive salary and benefits package.

Desired Skills and Experience:

 Previous relevant agency experience in similar role is crucial
 Experience of leading and delivering integrated campaigns across
multiple channels: ideally including social, digital, video, experiential,
 Confident self-starter with the ability to pre-empt /understand client’s
business needs and requests very quickly
 Great people skills and ability to build rapport / relationships easily,
in order to act as the frontline interface for the agency  
 Strong organisational and prioritisation ability combined with
financial management and budgeting experience
 Outstanding written, verbal & presentation skills
 Completer finisher who takes ownership and makes delivery happen
 Sound commercial acumen and business development opportunity
spotting ability
 Experience of managing and mentoring more junior staff. 

About the company:

As Andrew McGuiness, CEO of Freuds Communications and founder of
BMB, put it:

“Don’t Panic has answered the question of what an advertising agency
should be next”.

We’re an agency of ideas and we use them to build brands, disrupt
convention and leave a mark. We deliver messages with humour, intelligence
and integrity to inspire people to think in unfamiliar ways and then do
something about it. Our campaigns deliver genuine engagement, create word
of mouth, make headlines and win awards.

How to Apply

If you would like to be part of an innovative team that is constantly pushing creative boundaries, please email your CV and salary expectations to [email protected]