Given London

Digital Project Manager

Job Added: 01 March 2019
Applications Close: 15 April 2019
Level: Mid-Weight
Contract: Full Time
Based: London
Salary: Undisclosed
Website: givenlondon.com
Twitter: @givenlondon

About Given

Given London is a brand innovation and sustainability agency. We help our clients build brands that people can really believe in. You’ll be joining an ambitious agency working on brand purpose and responsibility briefs, shaping ideas that matter for people, communities and the wider world.

Our team blends marketing, branding and sustainability consulting, with design, digital and creative production. We develop purpose-led strategic, engagement and content solutions for big brand clients including P&G, IKEA, Diageo, John Lewis and Virgin Media, as well as smaller names and charities.

We’re looking for a digital producer to join our growing agency at an exciting time. You’ll work in a vibrant, ideas-led environment, with a brilliant, passionate and creative team of people who share a common vision about the potential of business to be a force for good. It’s a great opportunity to join a business where you can genuinely make a difference and build your profile in one of the most exciting areas of marketing services.

The role

The role is a mid-level position within the growing Creative Services team. You will be working with a variety of clients to deliver projects that are aligned with the creative services we offer, with a primary focus on digital production, but with the opportunity to also work on social content and integrated campaigns. We work collaboratively across projects, so you will have exposure to all parts of the business ranging from strategy through to production. We would expect you to get involved with creative brainstorms, client workshops as well as project and client management. We are a small business, which means you get to see (and improve) how everything works!

Reporting into Maria Powazka, Senior Creative Producer, your role will sit within the Creative Services team, managing delivery of websites and creative content across multiple mediums and channels.

To give you a greater understanding of what you would be a part of, these are some of the day to day aspects of this role:

Content production

Leading digital delivery. Which includes:

  • Supporting with the design of the online user journey
  • Supporting with the design of site maps and wireframes
  • Leading on client requirement meetings to understand page content and functionality
  • Supporting clients with technical education, being the link between client needs and developer needs
  • Organising assets and providing developer briefs – being the point of contact for developers
  • Leading on UAT prior to go live


Working on social content. Which includes:

  • Keeping up to date with latest trends on digital and social platforms
  • Delivering social content and producing digital assets
  • Overseeing work done by designers, copywriters, photographers


Supporting on film production. Which includes:

  • Researching and developing film concepts
  • Supporting pre-production – schedules, workflows, call sheets, crew bookings
  • Managing post production and client approval


Project Management – internally & externally

Running client projects, ensuring that work is delivered to brief, on time and within budget. This includes:

  • Writing scope of work documents and budget break downs
  • Negotiating payment schedules
  • Creating timing plans
  • Managing client status documents


Managing internal delivery of client projects, coordinating agency workstreams across strategy, creative and production teams. This includes:

  • Resource booking
  • Booking internal brainstorms
  • Ensuring the right people are reviewing work at the right time


Delivering end-to-end projects. This includes:

  • Working with internal teams to sequence and prioritise delivery
  • Sourcing and managing any third parties
  • Working with creative to ensure specs are met


Managing client relationships

Building strong and healthy relationships with clients to help grow revenue and increase the value we can add to their business, including identifying and converting new briefs

Being the first point of contact for your clients’ projects – project managing confidently and holistically. This includes:

  • Presenting milestones and ensuring they are kept to
  • Communicating regularly on project progress
  • Explaining process and approach
  • Collecting feedback and required assets



About you

We’re looking for someone with loads of energy, a great attitude, super organised and who can hit the ground running. If you…

  • Have at least 2 years’ experience as a hybrid project manager/producer (in an integrated or digital environment)
  • Are confident in digital delivery (web, microsite and app builds, social media campaigns, CMS etc), with a real passion for all things digital & social
  • Are not afraid to work beyond digital and put your project management skills to use in other areas
  • Have had experience being client facing – outgoing and confident in communicating with all levels of stakeholder, from suppliers to board level pitches
  • Are a stickler for detail, and are able to juggle lots of different tasks, ideas (and a little bit of pressure!) without getting too stressed out
  • Have a passion for ideas that create positive change and a keen interest in sustainability
  • Are driven, ambitious and willing to learn
  • Are up for mucking in. As a small and growing agency, no two days at Given are ever the same so it’s important that you’re flexible and able to adapt quickly to doing new things
  • Are nice (this is the most important one)

… then this could be the job for you!

How to apply

If you’d like to apply for this job, send your CV and a brief covering letter explaining why you’d be a great addition to the Given London team and describing your salary expectations, to [email protected]