Waste Creative

Digital Account Director

Job Added: 26 March 2019
Applications Close: 25 April 2019
Level: Senior
Contract: Full Time
Based: London
Salary: Undisclosed
Twitter: @wastecreative

Role: Digital Account Director

Location: London

Start date: ASAP

About us:

Waste is an independent digital creative agency founded in 2006 on the principle of cutting out unnecessary agency fluff in favour of urgency, expertise and a no-fuss attitude. We call this approach Maximum Digital. Minimum Nonsense.

With offices in London and Los Angeles, we employ 60 specialists covering strategy, creative, social & web content, advertising, digital experiential, DOOH, UX and SEO.

Our client list includes Supercell, the mobile gaming giant, for whom we deliver player acquisition and retention built around community listening and high-speed, high-quality content creation. Other entertainment clients are Nintendo, Sega, Warner Brothers, Turner and Ubisoft.

Waste also provide digital leadership for energy giant Centrica, covering British Gas, Hive, Dyno and Direct Energy. Other clients include dating app Badoo, lottery giant Camelot and media brand family Oath.

The Maximum Digital, Minimum Nonsense approach has seen us win more than 50 awards, including: Awwwards, BIMAs, FWA, CIM, Pixels, Lovies, W3 and Webbys.

Waste are renowned for brewing our own craft beer, the Waste Pale Ale (WPA), a firm favourite with clients and partners. We also support the UK based gaming charity, SpecialEffect.

What we’re looking for:

Thanks to new client wins, Waste are looking for a proactive, friendly and expert Digital Account Director to join their team. The successful candidate would work alongside the Business Director and the rest of the client services team to support day-to-day delivery and find opportunities to grow two new accounts. With a focus on social, but plenty of room to grow into other areas of digital and beyond, we’re looking for someone who loves autonomy, ownership and opportunity, to partner with our clients to make exceptional work.

The successful applicant will have:

- Minimum 3 years hands-on-agency experience as an Account Director working with big brands, managing multiple client accounts and the client-agency relationship
- An impressive knowledge of, and passion for, all things digital marketing, with strong knowledge around social media in particular
- Track record of forging strong senior client relationships that led to revenue growth and client retention
- The ability to plan and strategise at a senior level
- A persuasive and confident approach to creative projects
- Excellent written and oral communication skills
- Effective team management capabilities
- A keen attention to detail and budgetary restraints
- Full awareness of creative processes and techniques – including digital platforms
- Previous experience as a Project and Account Manager in a creative agency background

Your duties will be to:

- Own the day-to-day client relationships, acting as a senior point of contact, whilst overseeing and co-ordinating the internal team
- Attend project/client briefings alongside other members of the team
- Take briefs from the client and produce internal briefs, overseeing the concept development process and acting as an escalation point for both the client and the team
- Attend status meetings with the client and other agencies
- Present our work to client alongside members of the strategy & creative team
- Create a yearly client plan to map out opportunities, goals and objectives
- Develop client relationships and grow the accounts
- Manage and foster relationships with partner agencies
- Work very closely with AM/PM teams to ensure all the work we deliver is of the highest quality and on time/to budget, with oversight over the production process
- Understand the client’s challenges and opportunities, keeping in touch with competitors’ digital marketing activity
- Manage and support members of the Client Services team, setting their objectives and coaching them to develop & succeed

In return, you’ll get:

- To work on big brands in a fast-paced, exciting and ever-growing agency
- The opportunity to develop your own skills in a fun, supportive environment
- To work alongside extremely passionate digital natives, producing work that we’re all proud of
- Massages, fruit and Friday beers!

How to apply