Pegasus Theatre

Duty Manager

Based: Oxford
Level: Junior
Salary: £17,000 to £18,500
Contract: Full Time
Applications Close: 08 May 2019
Job Listing Added: 15 April 2019

Duty Managers are the key position reporting to the Front of House Manager, responsible across all elements of our front of house operation for the welcome, service, and safety of all people using, visiting and working at Pegasus. Four Duty Managers work on a shift system over six days of operation to cover; ticket sales and reception, café bar preparation and service, house management of shows and activity and general building operation and maintenance. This wide-ranging role supports the development, implementation and monitoring of Pegasus’s audience development and financial strategies to achieve our business objectives and artistic ambitions.

Key Objectives
• Provide friendly, informed access to our entire front of house services; ticket sales, café, performances, creative learning activities, general enquires and facilities.
• Increase the frequency and levels of attendance of current audiences, user and partners by providing exceptional facilities and service responsive to need that demonstrates our value and engages customer loyalty.
• Maximising the potential of front of house to contribute to the ongoing sustainable success of the organisation.
• Actively promote the activity and achievements of Pegasus, championing our programme with the local community, wider city, regionally and nationally.

For further information and to download an application pack please visit our website:

Closing date for applications is: 12 noon Wednesday 8 May 2019

Interviews will be held: in the week beginning Monday 13 May 2019

How to Apply

To download an application pack please visit our website: For any questions please contact Olivia at [email protected]