Wikimedia Foundation

Creative Director

Job Added: 02 July 2019
Applications Close: 31 July 2019
Level: Director, Senior
Contract: Full Time
Based: San Francisco
Salary: Undisclosed
Twitter: @wikipedia

The Wikimedia Foundation seeks a creative leader who can deliver world class creative and design for Wikipedia and elevate our efforts to support a global movement for free knowledge.

As Creative Director, you are a leader who is passionate about the power of brand, design and technology to change the world. This role will be responsible for stewarding meaningful, idea-led work for a global movement and setting the creative vision for our integrated programs. You will join our growing brand team and play a vital role in driving high visibility global projects critical to the future of Wikipedia.

You are responsible for

Developing and leading core creative strategic initiatives, including:

  • Co-creating creative strategy to elevate global awareness for Wikipedia, increase positive affinity for the Wikimedia brand and identify the resource needs to unify and clarify the look and feel for a global movement.
  • Working in partnership with the global brand team to ensure creative efforts align with the standards, goals and vision of the organization and to define clear performance outcomes and measurable objectives for full portfolio of assets, projects and initiatives
  • Managing creative research processes and translating data into actionable insights to support marketing, advertising, and digital strategies
  • Finding and building working relationships with new creative and production vendors, as well as strengthening partnerships with current vendors
  • Managing and leading a team of designers, partners and design agencies to create and develop compelling, brand-aligned art and collateral. Developing cross-platform creative assets to elevate long term perceptions of Wikipedia and the increase trust of readers, contributors, volunteers and donors.


Managing and executing key processes and functions to build and accelerate global brand awareness, including:

  • Managing and regularly iterating creative functions of fast-moving marketing projects from inception through completion, oversee execution of creative concepts and programs.
  • Guiding external agencies and partners on large scale integrated marketing campaigns and strategic initiatives, managing agency briefings and relationships.
  • Working collaboratively in and across departments to translate brand, acquisition and marketing needs into directions that teams can successfully execute.
  • Presenting creative initiatives to teams in compelling manner, translating complex ideas into beautiful, accessible visual executions.


Developing and leading creative team and collaborative projects, including:

  • Working with the Senior Global Brand Manager to define the look and feel of the global Wikimedia brand and align the full portfolio of assets, projects, and initiatives.
  • Supporting the professional growth, cultivation and development of a creative team, developing and implementing scalable workflows, systems of responsibility and infrastructure reflective of a team that works in a global context.
  • Collaborating across the organization working with directors and designers in Product and Fundraising to co-create world class look and feel on everything we make.


Skills and experience

  • 3+ years leading design and creative, and getting great work from teams and agencies
  • Experience managing multiple campaign types in parallel
  • Creative mind with passion for authentic, inclusive design
  • Ability to develop and drive projects from start to finish, coordinating resources and people
  • Demonstrated ability to partner and collaborate with teams across an organization to achieve results
  • Proven track record leading creating testing and defining methods and standards for optimal engagement
  • Strong understanding and experience with diverse creative production processes and experience managing vendors
  • Ability to adapt industry best practices for unique, free knowledge organization
  • Experience working with people from diverse cultures and backgrounds
  • Ability to build strong working relationships across an organization
  • Comfortable in a highly collaborative, consensus-oriented environment
  • Commitment to Wikimedia mission of making knowledge freely available to the world


Portfolio required

  • Experience in Africa, India, or the Middle East is a huge plus
  • Willingness and ability to travel, and flexibility to work throughout the week and weekend when needed
  • Experience working with global nonprofit, international nongovernmental, or technology service organizations is a plus

How to apply

https://boards.greenhouse.io/wikimedia/jobs/1739292