Midweight Copywriter

Nando's is more than a just a restaurant. Born out of South Africa, made famous in the UK, arguably Nando’s has become as big a part of British culture as drinking tea. We’re on a journey to make a difference to the lives of our People, our Customers and the Communities we work in, Changing Lives Together.

The Brand Comms team plays a pivotal role in this mission - telling engaging stories, creating meaningful experiences and entertaining our customers while we’re at it, all whilst making sure the brand shows up at its best across all platforms.

You’ll be a key member of this team, writing relevant and witty copy for a range of touchpoints – all while optimising for platform and user experience. Famed for our tone, you’ll be a champion of the Nando’s voice, evolving the way we speak and continuing to bring creative excellence to all our comms.

The candidate should have/be:

• Naturally witty with an authentic yet adaptable tone of voice

• 5+ years in copy, content or marketing roles with a solid understanding of current and emerging trends

• A talented copywriter with a flair for spelling and grammar

• Basic SEO knowledge

• Interested in food and youth culture

• Naturally calm under pressure

• Highly driven and ambitious

• A team player, happy in an environment where everyone cares about the quality of our work and who pitches in to any project as resource demands.

Overall Ambition & Key Responsibilities:

“Making Nando’s voice famous.”

• Provide great ideas and copy for brand campaigns, editorial content, social media, digital channels and internal comms.

• Brainstorm visual and copy ideas with internal clients and members of agency creative teams.

• Approach all briefs as a problem to be solved. Find answers that work, are original and relevant to Nando’s. Sweat the details.

• Work with stakeholders across the business to understand their requirements and develop solutions to meet their needs. Amend, revise or re-develop copy in response to feedback.

• Communicate, present and sell the idea clearly and effectively.

Brand-focused:

• Leverage our refreshed brand positioning to become more loved for creating uplifting experiences, and most loved by Gen Z.

• Work alongside the Lead Copywriter and agency creative teams to roll out the refreshed Nando’s tone of voice, focusing on brand evolution and long-term brand building.

• Promote and protect the Nando’s tone of voice in all channels.

• Keep up to date with cultural trends, channel innovation and champion best practice across Nando's.

Project management and production:

• Day-to-day management of projects, maintaining good working relationships with colleagues, stakeholders and suppliers and ensuring all projects are delivered on time, on budget, on brand, to a high standard and with stakeholder satisfaction.

• Contribute to the overall creative process.

• Use time effectively and accurately record all aspects of projects.

Contribute to the team:

• Be an ambassador for the copy team.

• Actively participate in team meetings and strategy sessions and maintain team spirit.

• Help new members of the team settle into their roles and feel welcome.

• Be approachable and respond to day-to-day queries, contribute to the smooth running of the team and support team members when they need it.

Key stakeholders:

• Brand Team

• Digital & eCommerce Team (Performance)

• Grocery Team

• Retention Team (Loyalty & CRM)

• People Team

• Tech Product Teams

• Customer Experience Team

• Internal Comms Team

Our candidate should be looking for:

• A culture with strong purpose and values, intent on contributing to / driving positive cultural and social change

• An opportunity to help define the role that a brand plays in culture and communications

• A relaxed and informal environment