Senior Account Manager

IMA-HOME Life

• Hybrid and flexible working policy
• Career development opportunities with dedicated L&D budget
• Competitive salary
• Healthcare Cash Plan
• A working environment that champions ED&I
• Disability Confident Accredited employer
• Careers after Babies partner and Menopause Workplace Pledge employer
• Pension scheme
• Cycle to work scheme
• Employee discounts e.g. gym memberships
• Global office locations
• Vibrant agency environment with regular social and wellbeing activities
• Internal employee forum

About the team

Client Service is the art of forming, building and growing successful relationships with clients.

Our vision is to create unforgettable brand experiences through the limitless power of retail, and world class client relationships are fundamental to this. Proactivity, collaboration and adaptability are crucial to moving with the fast paced and ever evolving retail landscape in which we work.

Great work wins business. Great relationships keep it.

Summary of the Senior Account Manager role

We are looking for a Senior Account Manager who can fuse excellent industry insight with exceptional client service and project delivery. You’ll have your eye on the ball when it comes to project management and delivery, and have a strong background in account management in the retail space. This is a multi-dimensional Senior Account Manager role for someone who can pull together complex projects and manage global clients.

Some responsibilities of the Senior Account Manager role will include:

• Developing strong, trusting relationships with senior clients, suppliers and IMA-HOME, establishing a solid foundation to achieve consistent and high quality results

• Promoting a collaborative work ethic to achieve effective delivery, applying strong negotiation skills where necessary to achieve positive outcomes

• Understanding client’s objectives and challenges, supporting with planning and the creative process

• Responsibility for successful interpretation of client brief into great creative and successfully presenting creative output

• Leading the delivery of the Monthly Client Financial packs

• Supporting your Account Director with Client Development Plans, helping to drive new proposals and identify opportunities

Sound like a bit of you? Get in touch to be our next Senior Account Manager