Client Services Director

We are delighted to be working alongside a renowned, award-winning creative retail and experiential agency seeking to align great relationships between the consumer and brands. They are looking for a Client Services Director to act as a key contact point for the day-to-day running of the business and strengthen client relations. This is a sublime chance to join up with an agency seeking to establish them as the industry standard in the years to come.

Key Responsibilities:

• Be an essential point of contact for senior clients whilst always guaranteeing a high standard of client service
• Actively engage in developing strategy and proposals to propel the business forward
• Collaborate with the Project Management team to provide effective solutions to any problems encountered for clients
• Produce accurate and clear account forecasts for the end of each month to ensure the accurate delivery of all projects
• Lead and help nurture all teams to develop into the best performing entities they can be
• Produce and deliver effective presentations providing fresh and innovative ideas as a means to garner new business and drive growth

Their ideal candidate shall possess significant past experience in professional client management positions, with a solid background in retail design, brand experience and content. A sophisticated set of communication skills are essential for effective team management and maintaining exemplary client comms. As well as this, a keen attention to detail is required to guarantee budget and project requirements are always met and delivered upon succinctly to client standards.

We are passionate about promoting diversity, inclusion, and equality, and are committed to working with clients who share our outlook. We offer equal opportunities to all candidates regardless of background, identity, sexuality, and disability. We strive to create inclusive cultures where diversity is seen as real value for the company. Our mission is for everyone to feel empowered to be their true authentic selves at work.