Studio Manager

How&How are seeking a full-time Studio Manager to join our London team. You will be an innate organisational force, have acute attention to detail and impeccable communication skills. You’ll be responsible for ensuring the smooth day-to-day operations in the studio, and be the glue between our London and LA offices. This role combines traditional office management responsibilities with an understanding of the creative process as well as fostering a productive, organised and collaborative atmosphere for the entire team. Alongside the day-to-day running of the studio, you’ll have the chance to shape the office culture—helping to organise birthdays, team retreats and social activities.

Topline: we need a warm, well-rounded, team-player to look after and nurture the London studio. Someone with a generous heart, razor-sharp communication and organisational skills and fastidious attention to detail.

Your responsibilities:

• Oversee the daily operations of the office, ensuring a clean, organised, and efficient workspace for all team members
• Manage our founders’ calendars, schedules and travel itineraries
• Assist in agency finance, accounting & payroll
• Keep track of office budgets and spending—from supplies to office maintenance
• Triage our general email account responding to enquiries in a timely manner
• Maintain and organise agency platforms
• Support our Resource Manager by managing employee onboarding, offboarding, and maintaining accurate personnel records
• Assist with scheduling interviews and coordinating internal communication, including managing email distributions and office-wide announcements
• Assist with setting up meeting rooms, welcoming clients and visitors, and coordinating office space and resources
• Pitch-in on special projects when needed, from helping with client meetings to coordinating offsite events or assisting with ad-hoc marketing and admin tasks
• Promote a creative and dynamic studio environment that inspires innovation and encourages collaboration
• Plan team events—from casual lunches to guest speaking slots and holiday parties—to keep the office vibe fresh and fun
• Support initiatives that keep the office environment positive and collaborative—whether it’s organising team-building activities or helping with cultural programs

Your skills:

• 3+ years hands-on experience in an administration / agency account role
• Efficient & detail-oriented with the ability to multi-task and keep things organised
• Excellent communicator—whether it's talking to clients, answering emails, or making sure the team has everything they need
• Confident managing multiple time-zones
• Already experienced in basic invoicing and bookkeeping
• Keen willingness to learn new software and systems
• Team player that’ll fit into our design-driven, collaborative team
• Articulate & confident in chairing meetings
• Confident, calming voice of reason in stressful situations

Our responsibilities:

• Salary £37,000 - £47,500 (DOE)—with Bonus Opportunities
• 39 Day Holiday allocation—28 days holiday + 8 bank holidays + Christmas shutdown
• Based from our bright and airy London studio, in the heart of Shoreditch with 2 days WFH per week
• 5pm finish on a Friday
• Monthly 1-2-1s, 3 month Check-ins and 6 Month Reviews to make sure you have meaningful and regular access to your line managers and mentors
• Open, Equal & Transparent Pay Brackets
• £1,000/year Skills & Training Allowance
• Sabbatical policy of up to 3 months after you've been with us for 2 years
• Cross-Skill Training—giving you the ability to improve on overall performance with cross training by strengthening one’s skillset. Shadow a teammate to learn a new skill or teach one
• 2 Week Remote Working Opportunities (timezone dependent)
• We’re B-Corp Certified, which means our agency meets the highest standards of verified social and environmental performance, public transparency and legal accountability
• Impact Days—as part of our B-Corp initiative, we give you an extra 2 days a year to make an impact and volunteer in a way that means something to you
• Visa Sponsorship - we can help sponsor your Visa in the UK! Currently working on doing the same in the U.S.

Maternity

• 90% of your average weekly earnings (before tax) for the first 6 weeks
• 80% for the next 20 weeks (a total of 6 months)
• Statutory after that up to 33 weeks

Paternity

• 100% of your weekly earnings (before tax) for 4 weeks

As an agency, we’re after someone who is:

• Approachable and friendly, with a positive attitude
• Super reliable and enjoy helping others
• Detail-oriented and can handle sensitive information with care.
• Thrive in a creative, fast-paced environment and know how to keep things running smoothly

About How&How:

Liberating ideas the world deserves.

How&How are a talent-driven, branding agency with offices in London and LA. Since 2020, we’ve been growing a team of the world’s best thinkers, most talented creatives and restlessly curious minds in a collaborative, ego-free culture that nurtures creative ambition and promotes growth.

We're B-Corp Certified, proud to be an equal opportunity employer and committed to diversity and inclusion. We don’t discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.

We’re looking for the person—not the job description. If you’d like to be part of our team, we’d love to hear from you. You may be exactly what we’re looking for... we just don’t know it yet ☺