Account Manager

The Opportunity:

As an Account Manager at BMB you will be responsible for the efficient day-to-day management of your accounts. You will be the central component in the team, ensuring the smooth running of all campaigns across clients like Farrow& Ball, Rude Health, Samsung (FutureGen), FreeNow, Nike, La Famiglia Rana and Lego.

We take lead with our clients for creative and strategy and you will be responsible for driving your accounts forward managing the overall workload and ensuring all deliverables are completed on time and to a high standard across the full channel mix. If you are keen to collaborate across agency teams, socially savvy and constantly curious, we’d love to hear from you.

How you’d spend your days (ish):

The work is fully integrated, fast paced, culturally on point

• Building strong relationships with a broad range of clients, ensuring each client feels they are getting the best and most professional service possible.

• Ensuring that your accounts are run smoothly alongside the PM/Production team.

• Being the central go-to in your team to ensure actions are identified and completed in a timely manner.

• You’ll be viewed by your clients and peers as a trusted member of the team, you’ll bring your point of view and your personality to the table, while ensuring a unified team process flows.

• You’ll be working into an AD and BD, and as such, will have plenty of room and opportunity to push your progression. We are an agency who support those who act on their curiosity, and will always nurture individual self-belief.

What we’d like:

We’d like you to bring some agency experience in with you and some integrated campaign work, you can be an AE who believes they are due the opportunity to step up, you can be AM who see’s nothing above them but a glass ceiling.

Be aware of where you’d like to develop, and feel confident in where you’re excelling, bring a point of view and bring the want to take on projects and deliver them the best they can be, and here’s some further guidance.

Initiative and problem solving:

• The ability to identify and solve problems before your AD’s or clients do, and present clear solutions

• Thinking ahead with clients and brands front of mind

• Have a proactive eye for opportunity

Relationship building:

• Form strong working relationships with your team

• Create strong relationships with clients, both in terms of rapport and respect.

• The client should grow to trust your opinion and counsel, and respect your insight

Presentation Skills:

• Strong document and presentation writing

• Developing your physical presentation skills and building confidence in competently talking clients though a document or pitching an idea

• Communicate clearly and concisely both verbally and in writing throughout internal and client facing comms

Social and Digital Media:

• Come with understanding of social media platforms and the digital landscape

• Stay in tune with emerging technology and its potential use in marketing

• Monitor both client and competitor channels on a regular basis

• Provide strategic counsel to the client based on their social objectives

• Manage the reporting process, including drawing key insights to inform strategic recommendations

Budgets and Reports:

• Oversee status reports and ensure that they are delivered to the client on time

• Responsible for ensuring that budgets are correct and are being effectively managed

Benefits – the good stuff.

• BUPA Private Medical Insurance – You can elect to be enrolled in the private health care scheme after passing probation (3 months). BMB pays the premium but it is a taxable benefit.

• EAP (Employee Assistance Program) – Automatic enrolment in this at no cost to employee.

• Simplyhealth cash plan – You can elect to be enrolled in plan as a taxable benefit. Allows you to claim money back on payments for everyday health treatments. Please inform HR if you would like to be placed into plan.

• Pension Scheme with Scottish Widows – Auto-enrollment into our Pension scheme after passing probation at 4% of salary, salary sacrifice. Please note BMB matches up to 5%.

• Group Life Assurance – Automatic enrolment in this at no cost to employee. This offers life cover at 4 x basic salary to nominated beneficiary if employee passes away while employed with BMB.

• Group Income Protection – Automatic enrolment in this at no cost to employee. If employee cannot work because of illness or injury for more than 13 consecutive weeks, this will pay 50% of salary for up to 5 years.

• Season Ticket Loan – This covers the cost of an annual season ticket for travel between home and work upon successful completion of three months continued employment. The loan is interest-free with maximum 11 months term and will be deducted from salary each month.

• Annual Cyclescheme

• Virtual GP from AIG Health

• Enrolment into IPA membership.

• 25 days holiday, increase 1 day after every year of service up to 30 days

Equal opportunities

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

About BMB

We’re a full-service creative and strategy agency currently based in the shadow of the Tate Modern and deliberately distant from the geographical heartland of Adland Central. At BMB we believe in the power of creative empathy and ‘talking up’ to an audience.

We do this by seeking out and speaking to the deep and human needs that bind people to brands.

It starts with a common agency disposition, a curiosity around human behaviours, psychology, and possibility. Our goal is to turn this curiosity into ideas that humanise brands, making them more charismatic, distinctive and likeable.

Our mantra is that, whatever the sector, no matter what changes technology has made to the context of companies and audiences, ‘the most human brand wins’.

Please send your CV and any docs you think are interesting to tom.gee@bmbagency.com, please don’t feel any pressure to write a cover letter.