Senior UX Designer

Phantom are looking for a dynamic and passionate Senior UX designer who is willing to roll their sleeves up and deliver top quality user experience design in a fast paced environment. You need to be able to provide examples of relevant UX projects you have undertaken in the past and explain your role in them.

Who we are

Phantom is a digitally-led creative agency, headquartered in London, where two things are valued above all else: curiosity and craft.

Started by four people in 2013, we’ve grown into a company 100+ people strong, with locations spanning across two hemispheres (our other studio in Auckland).

Our clients choose us because of the collaboration, innovation and creativity we all bring to each project. We choose our clients because they’re brands we love to work with, who in turn inspire us to make work we love.

Who you are

You will create outcomes such as testing plans, wireframes, experience maps, empathy maps, user flows, user journeys, wireframes, design systems and presentations explaining your rationale to stakeholders. You will often be client-facing with the rest of the team. You should be an advocate of accessibility, best in class solutions, testing and research.

Your focus

Articulate clearly to clients and colleagues alike your reasoning and solutions to a given brief

Liaise with the wider team to create the best outcome from your initial thinking

Create UX artifacts such as wireframes, user journeys, experience maps, prototypes or any relevant output required by the brief

Have a strategic view of user experience for brands and businesses, thinking of longevity of products and services

Your abilities

• Experienced – At least 4 years working as a UX designer and a portfolio reflecting your experience and abilities
• Hands on – understand and identify user needs and be able to translate them into wireframes, user flows, task focussed scenarios and more
• Analytical – you need to be able to weigh the pros and cons, take pragmatic decisions and be time-effective with your tasks
• Good communication and presentation skills – you will need to present your findings back to the rest of the team stakeholders, explain your outputs and articulate your reasoning
• Collaborative – you will be working closely with developers, copywriters, producers and other designers
• Curious – happy to take on a new challenge and find out more about what makes people tick, we love proactive individuals that want to push boundaries and can think differently

Bonus points

• Direct experience in conducting and managing user testing
• Experience with agile methodology and product development
• Experience with edge technology and thrive for innovation, we love individuals that want to push boundaries and can think differently

How you’ll work

You will work closely with producers, creatives, strategists and developers to build cross device experiences with a human centric approach. You will report to your UX lead and you are expected to be able to work both collaboratively and independently.

Inclusivity at Phantom

We are an equal opportunity employer and believe our environment, ideas and work can only be it’s best if our team is representative of all the incredible diversity of thought that exists in the world around us.

All Phantoms are welcomed to our team without regard to ethnicity, religion, national origin, age, disability, sexual orientation or gender identity.

Life at Phantom

Our beautiful Farringdon home is a creative haven offering areas such as a library, event space and several tech-laden meeting rooms to work in. We invest in state of the art equipment as standard and have games consoles, 3D printers, reference books, VR equipment and art supplies for you to use as you please. We also have a mini gym with a treadmill and Peloton bike, plus showers for when you’re exercised out.

Our kitchen is kept fully stocked with snacks, beverages and great coffee. Our bar, The Haunt, never runs dry. On Fridays, lunch is on us. We have food from local restaurants delivered straight to the studio. Once the week has wrapped up, everyone is invited to The Haunt to catch up over free drinks and pizza.

Personal development is really important to us and we encourage regular career progression conversations for your success at Phantom.

Benefits

Keeping you happy and healthy, your Phantom package includes a range of perks and benefits for both inside and outside the studio.

• Secure pension scheme provided by Aviva.
• Private physical and mental health insurance with Vitality. Plus, additional discounted deals on gym memberships, Apple watches, Amazon Prime, cinema tickets and more through your plan.
• We offer a hybrid working, flexible working hours and the opportunity for work from home.
• Leave allowance above national standard – including a holiday shutdown period in December to sit back and chill uninterrupted before heading into the new year.
• Bonus days leave each year once you’ve been part of the Pham for 2 years (up to 30 days).
• Every Phantom has an allocated training budget with the opportunity to upskill during their time here.
• ​​Our brand is our playground - we’re known for dropping collections and merch featuring our very own Phantom that you’ll be able to pick from for free
• Cyclescheme to save you 25-39% purchasing a bike and accessories.
• A dog-friendly workplace for your chill canine companion.
• We’re known for hosting some killer parties and events. Some are for our Pham exclusively (like at Christmas time), or within our industry. Others are in honour of our birthday, where we invite our friends, families and collaborators and celebrate another amazing year. Check out Phantom Phive here.
• End of year bonus at the discretion of Phantom, based on both personal and company performance.

Credentials are one thing, but talent is another. If you feel this role for you without meeting every requirement listed, we’d still love to hear from you.