Communications Manager, V&A East and Young V&A

The V&A Communications team sits within the V&A’s Audiences, Digital and Commercial (ACD) division– a new area that brings together the V&A’s brand, marketing, communications, visitor experience, CRM/ data, digital, publishing and commercial teams, across all of the V&A’s London sites. The V&A’s Communications Department is responsible for building the V&A brand through high-profile PR campaigns and partnerships for the V&A’s family of sites, that nurture audience relationships across the UK and globally, protect the V&A’s reputation and drive reach and revenue.

This role, supporting the Senior Communications Manager, will develop and manage innovative PR campaigns for the V&A’s new sites, V&A East Museum (2025), V&A East Storehouse (2024) and Young V&A (2023), building audiences, driving brand awareness and media coverage ahead of the opening of the new venues, working across the capital project phase to launch and eventually business as usual communications, once each site is open. Working collaboratively across the ACD Division, venue project teams and beyond, it plays an active role within the Communications team, working to consistently reinvent our approach to campaigns and seek opportunities for collaboration and partnership both internally and externally, in order to drive reach, reputation and revenue for the V&A family of sites in the UK and internationally.