Project Manager

At Birch, we shape influential brands. We want you to shape them with us.

As our project manager, you will:

• Become one of the agency’s lynchpins – a superb time, task and people manager, enabling our senior team to deliver great creative work.
• Build close relationships with high-profile clients, maintain key client relationships and translate client feedback to our creative teams.
• Ensure the smooth delivery of agency projects and workflows, supporting our strategy and creative teams.
• Introduce effective organisational processes to increase our efficiency
• Be a positive, supportive presence and force for good in our team, passionate about the agency’s success and long-term growth.

If this sounds like you, then we’d love to talk.

Key responsibilities

• Provide project oversight, organising project workflows, timelines and deliverables – working collaboratively with Birch’s clients and our creative teams.
• Be the primary point of contact for key agency clients, taking on board client requests and feedback, and filtering this into the agency.
• Attend client meetings, maintain key client relationships, document action points and ensure these are delivered by our creative teams.
• Contribute to internal team briefings and status meetings. Keep both team members and freelancers working to deadline.
• Maintain a thorough understanding of key client requirements across all projects and briefs.
• Guard team members’ time and objectives to ensure we can deliver.

Key skills

• Client management – maintaining and enhancing key client relationships.
• Positive and collaborative attitude, exceptional interpersonal skills.
• The ability to motivate and win the trust of both colleagues and clients.
• Willingness to learn from constructive feedback.
• The ability to successfully manage colleagues and coax the best work from the agency’s creative team.
• Calmness under pressure or when working to deadlines.
• Fluency in all major project management tools.
• Exceptional time and task management.

Key details

• Full-time position
• Senior position, mid-weights considered
• At least five years’ experience required
• Salary negotiable, depending on experience
• London-based, with flexible working
• To start as soon as possible.