Project Manager

Job Description

At Birch, we shape influential brands. We want you to shape them with us.

As our project manager, you will:

Become one of the agency’s lynchpins – a superb time, task and people manager, enabling our senior team to deliver great creative work.
Build close relationships with high-profile clients, maintain key client relationships and translate client feedback to our creative teams.
Ensure the smooth delivery of agency projects and workflows, supporting our strategy and creative teams.
Introduce effective organisational processes to increase our efficiency
Be a positive, supportive presence and force for good in our team, passionate about the agency’s success and long-term growth.

If this sounds like you, then we’d love to talk.

Key responsibilities

Provide project oversight, organising project workflows, timelines and deliverables – working collaboratively with Birch’s clients and our creative teams.
Be the primary point of contact for key agency clients, taking on board client requests and feedback, and filtering this into the agency.
Attend client meetings, maintain key client relationships, document action points and ensure these are delivered by our creative teams.
Contribute to internal team briefings and status meetings. Keep both team members and freelancers working to deadline.
Maintain a thorough understanding of key client requirements across all projects and briefs.
Guard team members’ time and objectives to ensure we can deliver.

Key skills

Client management – maintaining and enhancing key client relationships.
Positive and collaborative attitude, exceptional interpersonal skills.
The ability to motivate and win the trust of both colleagues and clients.
Willingness to learn from constructive feedback.
The ability to successfully manage colleagues and coax the best work from the agency’s creative team.
Calmness under pressure or when working to deadlines.
Fluency in all major project management tools.
Exceptional time and task management.

Key details