Account Director (10-month Fixed Term Contract Maternity Cover)

This is a hybrid based role – we’re based at our studio in Primrose Hill on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday each week.

We are a London-based comms agency on the hunt for a talented and hard-working Account Director for a fixed term period of 10 months to cover maternity leave from September / early October 2024. The Account Director role is fundamental to the smooth running of projects and delivery of briefs on time and on budget, whilst building strong and positive client relationships and growing key accounts within the business.

Our clients range from start-ups to established global brands across a broad range of categories, and our work varies across design, digital and advertising.

Key Responsibilities

• The basics: development of project timelines, briefs, reports, status documents, scopes of work, account admin
• Day-to-day client accountability and point-of-contact
• Management of end-to-end delivery of client projects, including financial tracking and time/budget reconciliations
• Ensuring a high standard across all client work in relation to client goals and agreed business strategies
• Identifying and growing new business opportunities
• Working with agency management team to scope new business as required and oversee work of more junior members of the Accounts team
• Working alongside every department within the agency in delivery of client briefs
• Working with and managing third-party suppliers
• Project resource planning and scheduling
• Other tasks as reasonably required

Skills / Experience

• 6+ years’ experience in agency account management / project management / client services roles
• Experience in managing projects from briefing to delivery
• Experience in growing client accounts and an understanding of business finance processes
• Strong capabilities in client and agency stakeholder management
• TV advertising experience a bonus!
• The ability to forward-plan and prioritise effectively
• Excellent writing and communication skills
• First-class organisational and time-management skills
• Excellent attention to detail
• A keen creative eye and solid understanding of design and creative processes
• Proactive problem-solving skills
• Ability to work under direction and independently as required

You’ll be:

• Hardworking, flexible, adaptable
• Enthusiastic, curious and interested
• Self-motivated and pro-active
• Well organised with the ability to think ahead
• Commercially savvy
• Calm and composed when working under pressure
• Collaborative and a real team player

About Otherway:

Launched in 2013, Otherway is a strategically-led design, digital and advertising agency. We create, refresh and invest in brands. Our knowledge of how to connect with a new generation of consumers is where our strengths lie. We focus on the ideation of new brands and the redefinition of existing brands to create the most compelling customer experiences. Based in Primrose Hill, our 50-person multi-disciplined team is made up of strategists, designers, creatives, copywriters, account managers, performances marketers and web developers - all full of smart ideas and a shared purpose to help our clients and ventures succeed.

Benefits:

• 25 Days Holiday (prorated to the contract period) – It's important to take a break and recharge, that's why we offer a generous holiday allowance + all the usual bank holidays
• Plus, office shut down between Christmas & NY – extra time off to spend with friends & family during the festive period which is separate to your holiday allowance.
• Free Breakfast & snacks – it’s important you are well fuelled for the day, so we've got your breakfast and snacks covered + free lunch on a Wednesday
• A hybrid structure – we’re in our studio on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday.
• Health and wellbeing focus – We offer mental health support through MYNDUP, cycle to work scheme, plus free eye tests & flu jabs annually. We'll be sure to always prioritise your physical and mental health.
• Dog-friendly office!