Project & Account Manager Lead

Overview

Creative Lives in Progress is an inclusive creative careers resource, on a mission to transform the way emerging talent access, understand and connect with the industry.

We encourage greater transparency and representation within the creative working world by sharing advice and insight, highlighting entry-level opportunities, as well as hosting events that bring talent and industry together.

We do this all with the help of our Company Partners, companies who care about the future of the creative industry and whose support makes everything we do possible. In return we help our partners reach, understand and connect with emerging talent. Some of our partners include Google, WePresent and DixonBaxi.

With that in mind, we are now looking for an experienced project & account manager to come on board to oversee and lead the account management and development of our company partners as well as oversee the quality and smooth-running of all internal projects at Creative Lives in Progress.

Please note, this is a temporary 13 months fixed term contract owing to the need to cover the post-holder’s maternity leave; the start date will be 08/08/2022 and the end date will be 12/09/2023 or on the return of the post-holder, whichever is sooner.

You;

• Excellent communicator and collaborator with experience working directly with clients
• Highly organised and detail oriented, capable of managing large scale production timelines and budgets
• Process-driven, organised and methodical with a high attention to detail orally, in writing and numerically
• Able to maintain relationships, helping secure new business and ensuring future stability
• Experience managing a team and maintaining a positive working culture
• Able to represent, influence and progress the business externally
• Capable of reporting and analysing project performance
• Confident in negotiating and scoping new project briefs
• The ability to keep calm under pressure, with a consistent, positive can-do attitude
• Positive and proactive problem solver, providing solutions and welcoming new challenges
• Self-sufficient and able to use initiative when encountering challenges
• Culturally astute and aware of the creative industry around them

Tasks & Responsibilities;

Account management

• Set and oversee annual strategy for Creative Lives in Progress company partners and internal projects.
• Build relationships with new Company Partners, and maintain long-term relationships with our existing ones – specifically managing relationships with our large and partner plus partners.
• Oversee and lead all commercial content, including regular deliverables for Company Partners such as the monthly newsletter, quarterly resources pack and guides.
• Oversee and lead the production of content across Company Partner activations, including curating and developing new pitches and proposals for Company Partners and new business opportunities.
• Oversee the management of our company partners recruitment campaigns.
• Oversee and strategize our company partner engagement and impact recording throughout the year.
• Work alongside the project management team to ensure all partner projects are well-resourced.
• Together with the Co-CEO of The HudsonBec Group secure new business across our large and partner plus partnerships.

Leadership

• Work alongside the Content & Community Lead to ensure the team and projects are well-resourced, overseeing team-planning and recruitment against business finances.
• Oversee the management and maintenance of our resourcing system, Float. Ensuring resourcing and team planning is implemented and reported on a weekly basis. This includes briefing the full team weekly on project resourcing for the week.
• Work alongside the Content & Community Lead to lead the team, ensuring team wellbeing and morale.
• Manage and oversee the businesses financial recording and reporting, this includes managing all internal budgets, invoicing and reconciliation.
• Work alongside the Content & Community Lead to report on business performance quarterly to directors and business leads.
• Publicly represent the company and actively expand the network of the company, regularly meeting new contact and setting up appropriate partnerships where appropriate

Management

• Lead, motivate and manage both events and project management teams to ensure targets are met and quality is maintained across all projects within Creative Lives in Progress.
• Manage and maintain a roster of freelancers, bringing in the right creative talent for projects and busy periods.

Key Details

• Application deadline: 9am, 23rd May 2022
• Salary: £32,000 - £36,000 DOE
• Reporting into: Co-CEO
• Ideal start date: Early August 2022
• End date: September 2023
• Hours: Monday to Friday, 9am to 6pm (Flexible hours between 8am to 7pm)
• Location: Hybrid working between home and our central London studio
• Contract: 13 months fixed term contract