Head of Design

Rotate° is on the hunt for a Head of Design to help us create beautiful and effective digital experiences.

• Salary: depending on experience
• Reporting to: Director
• Location: Hybrid (Minimum of 2 days in London Office - Tuesday & Thursday)
• Role Type: Full Time

💻 About Rotate°

We are a digital studio based in East London creating cutting-edge (Not cookie cutter) eCommerce.

Our complete offering of Engineering, Design & Strategy craft unique solutions for unique business problems, all delivered under one roof. And no compromises on creativity and performance.

It’s a relaxed but fast-paced environment where we really take pride in our work. Together we create value and build memorable digital experiences.

📣 About the role

The hunt for a Head of Design role at Rotate° involves finding the right person to lead, manage, and grow our small (but mighty) design team…. Ultimately to take the Design offering to the next level at Rotate°.

You will help cultivate and improve our internal design processes for the team and be a key contributor to our partners product strategy, providing guidance on output and facilitating collaboration.

The Head of Design will have a broad oversight of our creative output, lead in Discovery and Vision phases and understand the minutiae of our workflows. You’ll support multiple projects to completion, providing the resources and even-keeled management your team needs to consistently deliver best-in-class work.

As Head of Design you’ll also function as the creative point person for our partners, ensuring a healthy relationship with frequent updates and team collaboration (Tech x Creative x Product) to create beautiful and effective experiences.

👀 Essential skills

• At least 2 years experience in a similar (Head of Design) role.
• 7+ years of agency experience in digital design with tonnes of eCommerce projects, working from research all the way through to delivery.
• Experience managing and mentoring designers.
• Experience working in an Agile methodology and working in cross-functional teams.
• Ability to lead a workshop(s) to extract information from decision makers, articulate and communicate into a strategic vision, then seamlessly zoom into small but important details for the delivery team.
• Experience working with research and data to drive decision making.
• Able to get your hands dirty and help the team and our clients achieve the desired outcomes, setting the standard along the way.
• Excellent verbal, written, presentational, and interpersonal communication skills. An eye for detail is a must.
• Management skills to mentor, supervise and skills to nurture a culture of collaboration and improvement amongst the Design department.
• A self-starter able to identify and make the most of opportunities, overcome and learn from setbacks, and succeed in a variety of settings.
• Open to, and reacts well to, feedback and looks for opportunities to improve how to work well together within the team.

🤝 Responsibilities

• Balance creativity and – often in conflict to – convention of our Design output.
• Line management of creative team, including the resourcing of the projects they are scheduled on.
• Guiding the design team to follow best-practice (or know when to break it), internal processes and push for industry-setting innovations.
• You will be part of the Leadership team at Rotate°, with department OKRs. You will have the autonomy and accountability to meet those as you see fit.
• Tactical initiatives to grow and improve the Design department and offering.
• Supervising delivery on the design lifecycle from concept to delivery across a project portfolio, ensuring the outcome is of the best design quality with input from user insights, analytics, brand and validated through testing.
• Be an advocate for users, whether they are members, prospect or colleagues, and inform decisions and design direction through user research.
• Collaborate with other disciplines within the business; Design, Engineering and Product all in harmony to provide more holistic, more considered solutions.
• Stay up-to-date with digital and market trends to adapt ways of working and influence design and digital direction.
• Understand best practices in Design Thinking and User Experience approaches and how to apply them.
• A solid understanding and passion for detailed interaction and information design.
• Use tools such as Figma/FigJam, Pitch and analytics tools such as Google Analytics and MS Clarity.

⭐️ Expectations

• Creative & Innovative — You're an idea generator, you do your own research, and you thrive when given the freedom.
• Communication — You'll be able to convey your needs clearly to engineering, help reduce ambiguity, and take pride in your written specifications
• Technical — You'll have some technical skills, so that when engineers bring an idea or a problem to your attention, you won’t struggle to understand the implications
• Commercial Awareness — you'll know how to work with sales and marketing, and how to seek value through design
• Teamwork — You achieve your goals working with your colleagues and clients, collaboratively.
• Integrity — You set clear commitments and expectations and you do what it takes to meet those commitments
• Resilience & Tenacity — You handle difficult situations. When faced with a challenge, you step up to solve it and do not wait for others to work it out for you
• Sensitivity to others — You are polite and considerate to clients and colleagues and understand that we’re all working toward the same goal
• Strong opinions lightly held — You speak up, but you’ll listen to critique with open ears

If this sounds like a bit of you, we’d love to hear from you.

⚖️ What else do we offer?

• Time Off — You’re entitled to 27 days of paid holidays per year, plus BH and with a whole company closure over Christmas. We encourage taking time off, to recharge and spend time with your favourite people.
• Flexible Remote Working — You will have the option of working up to 3 days a week remotely.
• Wellness Fund — Within a year you can expense up to £250 on equipment or activities to boost your wellbeing.
• Enhanced Maternity / Paternity Leave — It’s important to us that our employees are given as much support during this special time, which is why we have an enhanced policy.
• Unlimited Personal Development Fund — We have an untethered fund for your professional development. These are reviewed on a case-by-case basis.
• Biannually Personal Development Reviews and a monthly session with your Line Manager to ensure that Rotate° is supporting you in reaching your career goals.
• Off-Site Days — Summer Party, Christmas Party, End of Month Parties - if there is an excuse, we'll have a party.
• Team Lunches — When we’re in the office we order food for the whole team 1 - 2 times a week. It’s the one day, nobody has to think about lunch but it’s when we all come together to not only share the food but to catch up and have fun!
• Discounts — We also work with great clients that give us discounts too.

🖤 How do you know if you’ll love working with us?

We genuinely care about our people.  We are committed to building a company that people are proud to work for, where we deliver amazing award-winning work for our clients, and everyone supports and learns from each other!

💯 We are an equal opportunity employer

Rotateº is an equal opportunity employer and believes that innovation thrives in teams where diverse points of view come together to solve tricky challenges.  As such, we are seeking individuals who will bring diverse life experiences, diverse educational backgrounds, diverse cultures, and diverse work experience.