Resource Manager

This is a hybrid based role – we’re based at our studio in Primrose Hill on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday each week.

We are a London-based comms agency on the hunt for a talented and hard-working Resource Manager to join our multi-disciplined and growing team. The Resource Manager role is fundamental to the smooth running of the agency to ensure that the delivery of projects across retained and new business clients are on time and on budget. They should be able to maintain clear communication to the relevant internal stakeholder, whilst identifying and implementing improved processes.

Our clients range from start-ups to established global brands across a broad range of categories, and our work varies across design, digital and advertising.

Responsibilities include;

• Manage a detailed booking schedule across design & creative (mix of full-time and freelance)
• Be the go-to agency person for all creative resourcing
• Have the ability to long-term plan resource
• Understand the creative process to a point where they can estimate the time needed to do a task and collaborate with the account team on what's needed
• Be a partner to the Account Management team ensuring that they have the resource needed to hit planned project milestones
• In time, understand which employees are right for specific projects
• In time, get to know the creative team's work style and ability e.g. a self-starter who does not need oversight versus someone who needs to be checked in with regularly to keep them on track
• Work with the Partners to plan out upcoming freelance needs
• Manage freelance bookings and scheduling
• Assist in the finance aspect of freelancers, following up on their invoices, sharing our billing details and finance processes etc
• Check-in with the creative team regularly to ensure they are on task
• Identify resource gaps quickly when unexpected work comes in resulting in booked resource being used on an unplanned project

Experience sought;

• Resource management experience, working with Designers, Creatives & Strategists
• Handling permanent and freelance resource.
• Been a go-to person for all creative resourcing
• Partnered with Account Management teams
• Administer freelancer invoices process and help finance team

About us:

Launched in 2013, Otherway is a strategically-led design, digital and advertising agency. We create, refresh and invest in brands. Our knowledge of how to connect with a new generation of consumers is where our strengths lie. We focus on the ideation of new brands and the redefinition of existing brands to create the most compelling customer experiences. Based in Primrose Hill, our 50-person multi-disciplined team is made up of strategists, designers, creatives, copywriters, account managers, performances marketers and web developers - all full of smart ideas and a shared purpose to help our clients and ventures succeed.

Our Benefits:

• 25 Days Holiday with an extra day per year to a total of 28 – It's important to take a break and recharge, that's why we offer a generous holiday allowance + all the usual bank holidays
• Plus, office shut down between Christmas & NY – extra time off to spend with friends & family during the festive period which is separate to your holiday allowance.
• Free Breakfast & snacks – it’s important you are well fuelled for the day, so we've got your breakfast and snacks covered + free lunch on a Wednesday
• A hybrid structure – we’re in our studio on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday.
• Health and wellbeing focus – We offer mental health support through MYNDUP, cycle to work scheme, plus free eye tests & flu jabs annually. We'll be sure to always prioritise your physical and mental health.
• Travel card loan scheme – we get it, travel can get expensive. Let us help with the commute costs.
• Dog-friendly office!