Senior Account Manager

This is a hybrid based role – we’re based at our studio in Primrose Hill on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday each week.

We are a London-based comms agency on the hunt for a talented Senior Account Manager to join our multi-disciplined and growing team. This role at Otherway is fundamental for the smooth running of projects and delivery of briefs on time and on budget, whilst building strong and positive client relationships.

Our clients range from start-ups to established global brands across a broad range of categories, and our work varies across design, digital and advertising.

Key Responsibilities

1: Building and Maintaining Client Relationships

Earn the trust of clients - Build a strong rapport with them and take responsibility for the day-to-day client-agency relationship.

2: Quality Control for each Project

Uphold creative/design quality - Ensure lead design and creative teams are in the right meetings at the right moments to ensure the highest possible creative outputs. Work with AD, MD or Partners to ensure work meets the client’s brief but also that we are pushing back on feedback when it makes sense and at the right times.

3: Building and Maintaining Internal Relationships

Be a team player - Building and maintaining strong working relationships across every discipline within the agency. Checking in with anyone you are working with regularly to ensure you’re all aligned. Always look to back up and support other members of the team.

4: Organisation and Project Management

Process management - Know the Otherway way of running projects inside and out, and work with the broader project teams to ensure best practices for each brief.

Strong written and verbal communication skills - Ensure top-notch phone, email and zoom manner, bringing clarity and stability to projects via all comms.

About Otherway:

Launched in 2013, Otherway is a strategically-led design, digital and advertising agency. We create, refresh and invest in brands. Our knowledge of how to connect with a new generation of consumers is where our strengths lie. We focus on the ideation of new brands and the redefinition of existing brands to create the most compelling customer experiences. Based in Primrose Hill, our 50-person multi-disciplined team is made up of strategists, designers, creatives, copywriters, account managers, performances marketers and web developers - all full of smart ideas and a shared purpose to help our clients and ventures succeed.

Benefits:

• 25 Days Holiday with an extra day per year to a total of 28 – It's important to take a break and recharge, that's why we offer a generous holiday allowance + all the usual bank holidays
• Plus, office shut down between Christmas & NY – extra time off to spend with friends & family during the festive period which is separate to your holiday allowance.
• Free Breakfast & snacks – it’s important you are well fuelled for the day, so we've got your breakfast and snacks covered + free lunch on a Wednesday
• A hybrid structure – we’re in our studio on Tuesday, Wednesday & Thursday and we work from home on Monday & Friday.
• Health and wellbeing focus – We offer mental health support through MYNDUP, cycle to work scheme, plus free eye tests & flu jabs annually. We'll be sure to always prioritise your physical and mental health.
• Travel card loan scheme – we get it, travel can get expensive. Let us help with the commute costs.
• Dog-friendly office!